Cancellation conditions

Please note this excerpt from the "reservation and cancellation conditions for individual guests"

1. As soon as an employee of our hotel confirms your reservation in writing or orally the hospitality contract is considered to have been concluded.


2. With your reservation we guarantee you the agreed room type; we will try to fulfil wishes for particular rooms.


3. If you have to withdraw from your trip and in spite of intensive efforts we are unable to rebook the room, the following cancellation costs apply:

More than 31 days* before your arrival
no charge

30 to 21 days* before arrival
40% of the agreed price (accommodation and breakfast only)

20 to 8 days* before your arrival
60% of the agreed price (accommodation and breakfast only)

within 7 days* of your arrival or if you depart early
80% of the agreed price (accommodation and breakfast only)

*Please note that your written confirmation must have reached us by this time.


4. Otherwise the applicable statutory provisions apply.